Returns & Exchanges

Due to the perishable nature of our artisanal chocolates and gourmet treats, MarieBelle cannot accept returns; however, we are committed to ensuring your complete satisfaction with every order. If your order arrives damaged or incorrect, please contact our concierge team within 48 hours of delivery to arrange for a replacement or store credit.

Return Process

• 1.
  Inspect Your Order

  Upon arrival, please immediately inspect your package for any signs of damage or discrepancies in the items received.

• 2.
  Document Issues

  Take clear photographs of the shipping box, the product packaging, and the specific issue to help us process your claim quickly.

• 3.
  Contact Customer Support

  Email our boutique team at [email protected] with your order number and the documentation within 48 hours of receipt.

• 4.
  Resolution Process

  Our team will review your request and, upon verification, will issue a replacement shipment or a refund to your original payment method.